White-labele-commerce development

Wholesale tiers, an ERP that owns stock, a POS in three retail branches — these rarely appear in the pitch deck. They appear in week three, when someone from the client finance team joins a call. Bringing in a development partner then is a scramble; having one already is a scope conversation.

Every ERP, WMS, and courier API is its own dialect, and the documentation is usually optimistic. Estimating that work without having done it before is how a profitable project turns into unbilled weeks. We scope integrations against the actual endpoints, in a sandbox, before the number reaches your client.

The redesign is what gets discussed in meetings. What decides the outcome is the cutover: running both systems in parallel, proving the numbers agree before the switch, and holding a way back if they do not. Without that plan a replatform is a launch date rather than a controlled move.

Commerce work has seasons, and the weeks when the store matters most are the weeks nobody wants to touch it. An agency that partners with the team who wrote the code has someone who can read a payment error at speed instead of reverse-engineering it.

Integration work needs credentials to somebody’s warehouse or accounting system. We request the narrowest access that does the job, work in sandboxes where they exist, and route every request for access through your team rather than approaching the client’s operations or IT staff ourselves.

Migration and integration work means handling real customer and order records. We work against restricted or anonymised copies wherever the task allows, keep them inside the project environment, and remove them at handover. Nothing gets copied onto a personal machine to make a script easier to run.

You get the repository, the environment variables, the integration credentials list, and a written runbook covering the operational tasks — reprocessing a failed order, replaying a webhook, rerunning a stock sync — so the store can be operated by whoever you choose.

One catalogue serving retail customers at list price and trade customers on negotiated terms, with logins, minimum order quantities, and purchase orders on one side and a normal storefront on the other.

Stock lives in an ERP or a 3PL, sells across a website and two marketplaces, and has to stay accurate in all of them. We build the sync, the failure handling, and the reconciliation view that shows when a channel has drifted.

Deposits and staged payments, minimum quantities, delivery slots, freight quoted by weight and destination, approval before an order is confirmed. Where the buying process itself is the requirement, the checkout has to be built rather than configured.

Moving to a headless or bespoke system because the pricing rules, the catalogue structure, or the integrations are the reason for moving in the first place. We stage the data, reconcile it against the source, and cut over with a rollback available.

Boxes, refills, memberships, and service plans, where the money is made after the first order and the churn happens in the billing edge cases nobody specified.

A multi-vendor platform with vendor sign-up, commission logic, split payouts, and moderation — where the client is no longer the seller but the operator.