Kargo Tayo — Logistics & Fleet Management Platform
From Viber dispatch and paper proof-of-delivery to live GPS tracking, a driver mobile app, and billing that runs itself.
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The challenge
Kargo Tayo was operating 40+ delivery drivers across NCR and Cavite with no purpose-built platform. Jobs were dispatched through Viber group chats, drivers acknowledged via reaction emoji, and proof of delivery was a paper signature sheet submitted at end of shift. Billing was computed manually by the operations team from handwritten trip logs — a process that took two days per billing cycle and produced frequent errors. Customers had no visibility on their delivery until a driver called them. Management had no live view of where any vehicle was at any given time.
Before
- Job dispatch managed via Viber group chats with no formal assignment tracking
- No GPS tracking — management had no live view of fleet position
- Proof of delivery = paper signature sheets submitted at end of shift
- Billing computed manually from handwritten driver trip logs — 2-day process
- Frequent billing errors and disputes due to incomplete or illegible logs
- Customers had no delivery visibility without calling the driver directly
- No delivery performance analytics — on-time rate, failed deliveries, driver efficiency
- 3-person dispatch team managing 40+ drivers across two regions
The solution
We built a mobile app for drivers (React Native, iOS and Android) with GPS tracking, structured job queue management, turn-by-turn navigation handoff, and in-app proof-of-delivery capturing both a delivery photo and an e-signature. The dispatcher web dashboard shows a live fleet map, job assignment tools, and real-time delivery status. Customers receive a tracking link with live updates from job pickup through delivery confirmation. The billing module pulls completed trip data automatically and generates invoices — eliminating the manual end-of-cycle process entirely.
Core workflow connections:
- Dispatcher → Job Creation → Driver Assignment → Route Sequence → Job Broadcast
- Driver App → Job Accept → Navigation Launch → Arrival → POD Photo + E-signature Capture → Status Update
- Customer → Tracking Link → Live Status Updates → Delivery Confirmation Notification
- Completed Trip Data → Auto-invoice Generation → Client Billing → Collection Record
- Admin → Fleet Live Map → Driver Performance Report → On-time Rate → Failed Delivery Analysis
Live GPS visibility across all 40+ vehicles
Dispatchers see the entire fleet in real time. Job assignments, reroutes, and escalations happen in the platform — not in a group chat.
Proof-of-delivery disputes eliminated
Every delivery now has a timestamped photo and e-signature captured at the point of delivery. Dispute resolution went from hours of investigation to seconds of evidence retrieval.
Billing that runs itself
Trip data flows directly into invoices. The 2-day manual billing process was eliminated entirely. Billing accuracy improved and the operations team was redeployed to growth tasks.
Running a logistics or delivery operation?
We build fleet management platforms, driver mobile apps, and dispatch systems for logistics companies across the Philippines — from last-mile startups to regional operators.