Case study · 2025

Highland Arabica Coffee Traceability Platform

A 480-farmer Vietnamese coffee cooperative built farm-to-export traceability with QR-tagged batches and buyer dashboards.

AgritechCustom SoftwareDigital Strategy

Impact

What changed.

01

Pricing power

Average price per kilo lifted 34% across the cooperative within two harvest cycles as specialty buyers paid for proven provenance.

02

Audit efficiency

Fairtrade and organic recertification audits dropped from six weeks to nine working days. Annual audit-related labor cost fell by two-thirds.

03

Farmer income

Premium revenue is distributed back to contributing farmers. 142 farmers saw single-farm or single-village lot premiums in the first year that flowed directly to their accounts.

Coffee farmer inspecting ripe cherries on highland plantation

The challenge

Before

A Da Lat highland coffee cooperative representing 480 smallholder Arabica farmers was losing pricing power because they could not prove the provenance and processing detail of any specific lot. Specialty buyers in Europe and Asia were asking increasingly specific questions — single-farm or single-village lots, processing method, harvest week, fermentation hours — and the cooperative's answer was a manila folder of paper records that could not survive scrutiny. Without traceability, the cooperative was being paid commodity rates for what was clearly specialty product.

  • Farmer delivery records on paper at the wet-mill receiving station
  • Processing logs (washed, honey, natural) recorded in a notebook per shift
  • Cupping scores stored in a spreadsheet on the lab manager's laptop
  • Buyer queries about lot provenance answered by phone and email guesswork
  • No way to price differentiated lots above commodity benchmark
  • Certification audits (Fairtrade, organic) consuming six weeks per cycle
  • Farmer payments delayed because lot consolidation tracking was manual
  • Sustainability claims unsupported by data buyers could trust

The solution

What we built

We built a traceability platform that follows coffee from individual farmer delivery through wet milling, drying, dry milling, cupping, export bagging, and shipment. Each farmer delivery is captured with farmer ID, weight, cherry quality, and GPS-tagged farm origin. Processing logs record method, duration, parameters, and operator at each stage. Cupping scores are entered by the lab and linked to specific lots. When a lot is built for export, the system aggregates every input down to the farmer level and produces a buyer-facing traceability sheet with a QR code. The cooperative's specialty buyers can scan the QR on the bag and see the full story — including which villages and farmers contributed, the average cupping score, the processing parameters, and supporting photos. Sustainability and certification audits now run against the same dataset, compressing audit time substantially. Farmer payments tie directly to lot sales — when a single-farm lot fetches a premium price, the farmer sees the upside.

Highland Arabica Coffee Traceability Platform solution

Core workflow connections

How the system flows.

  • Farmer DeliveryCherry QualityWeight CaptureFarmer Account Credit
  • Wet MillingMethod TagFermentation HoursDrying Bed Assignment
  • DryingMoisture ReadingDry Mill EntryGreen Lot Building
  • CuppingScore CaptureLot ClassificationExport-ready Status
  • Lot ExportBag QR TagBuyer PortalProvenance Sheet Generated
  • Certification AuditDataset ExportAuditor ReviewCycle Closure
  • Farmer PaymentLot Sale ReconciliationPremium Share Distribution
  • Buyer-facing traceability sheet with village, farmer, and cupping detail
  • GPS-tagged farm origin captured at every delivery
  • Sustainability claim evidence supported by structured platform data

Process

How we built it.

Step 01

Farmer Delivery → Cherry Quality → Weight Capture → Farmer Account Credit

Step 02

Wet Milling → Method Tag → Fermentation Hours → Drying Bed Assignment

Step 03

Drying → Moisture Reading → Dry Mill Entry → Green Lot Building

Step 04

Cupping → Score Capture → Lot Classification → Export-ready Status

Step 05

Lot Export → Bag QR Tag → Buyer Portal → Provenance Sheet Generated

Step 06

Certification Audit → Dataset Export → Auditor Review → Cycle Closure

Step 07

Farmer Payment → Lot Sale Reconciliation → Premium Share Distribution

Step 08

Buyer-facing traceability sheet with village, farmer, and cupping detail

Step 09

GPS-tagged farm origin captured at every delivery

Step 10

Sustainability claim evidence supported by structured platform data

Start a project

Selling specialty without specialty pricing?

We build traceability platforms that turn provenance and processing detail into buyer-facing evidence — and pricing power for producers.

No retainer lock-in · Month-to-month · Full transparency

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