Inflation, Dollar Pricing, and a Cavite Studio

How Blackbyrds Digital adjusted software pricing in the Philippines for international clients during the 2022 dollar surge without losing trust or margin.

Author
Blackbyrds Digital
Published
October 4, 2022
Reading time
3 min
Topic
Strategy
Filed under
strategy

Short answer

When the peso-dollar rate moved through 2022 we changed three things, none of them mid-project. International clients moved to USD-denominated project costs priced at the work's actual market value in the international context — not a peso rate with a currency conversion applied on top. Multi-month engagements with milestone billing gained a currency clause: for projects where invoices are spread over six months or more, the peso equivalent of the dollar amount is calculated at the rate at time of invoice rather than a rate fixed at project start. Larger peso-paying local projects moved to cost-plus pricing, with an explicit acknowledgment at the scoping stage that input costs — particularly dollar-denominated software subscriptions — are subject to change.

In the first half of 2022, the peso-dollar exchange rate moved significantly. For a studio that invoices some clients in dollars, this created a situation that required an honest rethinking of how we price.

Here is what we did and why.

The Problem With Peso-Denominated Quotes for Dollar Clients

We had been quoting international clients in US dollars since early 2021. The quotes were based on a peso cost model converted at a rate we estimated at the start of the year. When the dollar strengthened against the peso through Q2 and Q3 2022, the situation reversed: dollar revenue that had felt appropriately priced at the start of the year was now producing more pesos than we had budgeted for, but the underlying cost base - local talent, software subscriptions, office costs - was going up in peso terms due to inflation.

The effect was not catastrophic, but it exposed a structural fragility in how we had been thinking about pricing. We were treating the exchange rate as fixed when it was not.

We also had local clients paying in pesos. The peso cost pressures were hitting them harder and they had less buffer. Managing the two pricing contexts simultaneously required clarity about what was actually driving our costs.

What We Changed

We made three changes.

First, we moved to USD-denominated project costs for all international clients, priced at rates that reflect the work's actual market value in the international context - not a peso rate with a currency conversion applied. This is a meaningful philosophical shift. We were not offering international clients a discount because our costs are in pesos. We were offering them the quality and reliability of a professional studio, priced accordingly.

This is a harder sell initially. Some international clients have specific expectations about what Philippines-based studios cost. Our position: the expectation is often calibrated against lower-quality alternatives, and the comparison breaks down when you actually compare outputs and communication standards. We have had that conversation directly and it has worked. Clients who value what we do have accepted the pricing. Clients who are primarily optimizing for the cheapest dollar rate are not our clients.

Second, we added a currency clause to our contracts for multi-month engagements with milestone billing. For projects where invoices are spread over six months or more, the peso equivalent of the dollar amount is calculated at the rate at time of invoice, not at a rate fixed at project start. This protects both sides against large swings.

Third, for peso-paying local clients on larger projects, we moved to a cost-plus pricing model with an explicit acknowledgment that input costs - particularly software subscriptions denominated in dollars - are subject to change. We have not raised quotes mid-project. But the conversation about cost structure is explicit at the scoping stage.

What We Did Not Do

We did not cut corners on the work to protect margin. The pressures were real but the work quality cannot be the variable.

We did not surprise clients with mid-project price changes. Every change in our approach happened at the start of new engagements, with clear explanations. Existing engagements honored their original terms.

We also did not pretend the situation was not happening. When clients asked about pricing decisions, we explained the reasoning. Transparency about business context builds trust. Opacity about it erodes trust, especially when clients can see the exchange rate headlines themselves.

What This Established

The process of rethinking pricing under pressure forced us to be more precise about our actual cost model than we had been before. We now have a clearer view of what each type of project costs us to deliver, what margin we need, and what the right price is in different billing currencies.

That clarity is useful independent of exchange rate volatility. Pricing that is grounded in actual costs is more defensible and more consistent than pricing that is arrived at by gut feel or competitive comparison.

Every project is scoped individually. If you are an international client evaluating a build with us, we are happy to talk through how our pricing works and what it reflects.

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Questions · 04

Frequently asked questions

Do you price lower for international clients because your costs are in pesos?

We do not. We are not offering international clients a discount because our cost base is in pesos; we are offering the quality and reliability of a professional studio, priced accordingly. Some international clients arrive with specific expectations about what Philippines-based studios cost, and our position is that the expectation is often calibrated against lower-quality alternatives — a comparison that breaks down once you look at outputs and communication standards.

Can my quote change partway through a project if the exchange rate moves?

We have not raised quotes mid-project. Every change to our pricing approach took effect at the start of new engagements with clear explanations, and existing engagements honored their original terms. For multi-month milestone billing, the currency clause is what absorbs rate movement, and it protects both sides rather than just us.

What is the currency clause and when does it apply?

It applies to multi-month engagements with milestone billing, typically projects where invoices are spread over six months or more. The peso equivalent of the dollar amount is calculated at the rate at time of invoice instead of a rate fixed at project start, which protects both sides against large swings.

Did the pricing pressure affect the quality of the work?

We did not cut corners on the work to protect margin. The pressures were real, but work quality cannot be the variable. What did change is that we became more precise about our actual cost model — what each type of project costs us to deliver, what margin we need, and what the right price is in different billing currencies.

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