Strategy · Philippines

The Case for Fixed-Quote Pricing

August 2, 20193 min read

Most software studios in the Philippines bill time and materials. You get an hourly rate, a rough estimate, and invoices at the end of each month. The logic is sound: software is unpredictable, requirements change, and charging by the hour protects the studio from scope creep.

We understand the logic. We use fixed-quote pricing anyway, and we have for most of our existence as a studio. Here is why.

The Incentive Problem With Hourly Billing

When you charge by the hour, your revenue goes up when work takes longer. That is a structural problem, not a character flaw. Studios billing hourly are not being dishonest - the incentive is just misaligned with the client's interest, which is to get the work done well and fast.

With a fixed quote, we eat the overrun if we scope badly. That is a real cost, and it has happened. But it means our incentive is always to scope accurately and execute efficiently. The client knows what they are paying. We know what we are building. Nobody is watching a clock.

This alignment is more valuable than the protection hourly billing provides. Clients trust fixed quotes more. Projects move faster. Conversations about timeline feel less loaded when the meter is not running.

What Fixed Pricing Requires

Fixed-quote pricing only works if the scope is nailed down before you quote. This is where studios hesitate, because nailing down scope takes work and clients do not always have clear answers at the start.

Our answer to this is a paid discovery phase. Before we quote the build, we run a short discovery engagement - a few sessions of structured conversations, a brief written output that captures requirements, constraints, and priorities. This phase has its own fixed price. The build quote comes after.

Some clients resist paying for discovery. Our position: if you do not know what you are building, you cannot price it, and any number we give you before discovery is a guess that will either hurt you or hurt us.

The discovery investment almost always pays off. Clients who go through it arrive at the build phase with clearer heads. Scope surprises drop significantly.

The Scope Discipline Dividend

Fixed pricing forces scope discipline on both sides.

We have to be precise about what is in and what is out. We cannot wave our hands at "and related features" in a proposal - we have to name the features. That precision benefits the client because they know what they are getting and benefit us because we know what we have to build.

The client has to make decisions early. When features have to be explicitly included or excluded from a fixed scope, clients think harder about what they actually need versus what would be nice to have. This usually results in a leaner scope that launches faster and costs less.

The nice-to-haves do not disappear - they go on a list for a future phase. That future phase has its own quote.

What We Learned the Hard Way

We underquoted our second major build. We had done a discovery phase, but we had been optimistic about some of the integration work and had not accounted for a third-party API that was poorly documented. We absorbed the overrun.

That experience made us more rigorous in two ways. We added explicit buffer to integration-heavy work rather than assuming the happy path. And we started including a clause in our scope documents that defines what counts as a scope change - any work not explicitly named in the scope document - and how changes are handled: they are quoted separately and approved before work begins.

Fixed pricing does not eliminate risk. It puts it in the right place: on the studio to scope well, and on the client to define their requirements honestly. That is the right distribution.

If your last project ran over budget, the conversation worth having is about how the scope was defined, not whether the hourly rate was fair.

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